Privacy Policy | ESG Ltd

This policy (together with our Website Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.esgltd.com you are accepting and consenting to the practices described in this Policy.

For the purpose of the Data Protection Act 1998 (“the Act”) and the General Data Protection Regulation 2016 (GDPR), the data controller is Eurosonic Group Limited of Brightgate House, 1 Brightgate Way, Manchester M32 0TB.

INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:

· Information you give us. This is information about you that you give us by filling in forms on our site www.esgltd.com (“our Site”) or by corresponding with us by phone or e-mail. It includes information you provide when you register to use our Site, subscribe to our Unboxer service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, click on a link, and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number,

· Information we collect about you. With regard to each of your visits to our Site we will automatically collect the following information:

· technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform;

· information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs).

COOKIES
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to make improvements to it from time to time. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

OUR LEGAL BASIS FOR USE OF THE INFORMATION
Before processing any personal data, we ensure that at least one lawful basis under GDPR is met. We will not disclose personal data for any purpose other than what the data was originally collected for; unless there is an overriding legal basis that enables this processing.

We may collect, hold, use and disclose the information collected to compile statistical data and to maintain our database; to develop or improve our website; respond to any queries; notify you of any upcoming marketing or other events that we think may be of interest to you; provide you with publications; manage quality control and compliance issues; manage systems administration; provide you or your organisation with advice; notify you about important changes or developments to our services; contact you for your views on our services or to determine the suitability for employment

We may also process your personal data in the following circumstances:

· to carry out our obligations arising from any contracts (including the terms of promotions we may run from time to time) entered into between you and us and to provide you with the information, products and services that you request from us;

· to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.

· to provide you with information about goods we feel may interest you. We will contact you by electronic means only if you have consented to this.

· to notify you about changes to our service;

· to ensure that content from our Site is presented in the most effective manner for you and for your computer.

· to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

· to improve our Site to ensure that content is presented in the most effective manner for you and for your computer.

· to allow you to participate in interactive features of our service, when you choose to do so;

· as part of our efforts to keep our Site safe and secure;

· to measure or understand the effectiveness of advertising we serve to you and others, and (only if applicable) to deliver relevant advertising to you; and

· to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

· Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

· For fraud prevention purposes and to ensure that VAT is paid.

· For marketing purposes – you can opt out of group marketing by emailing customerservices@esgltd.com or (by post) to Customer Services, Eurosonic Group Limited of Brightgate House, 1 Brightgate Way, Manchester M32 0TB.

DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with:

· Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

· Selected third parties including:

· our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

· analytics and search engine providers that assist us in the improvement and optimisation of our Site. We will disclose your personal information to third parties:

· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

· If Eurosonic Group Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS
You have various rights under Data Protection Law. These include

· the right to ask us not to process your personal data for marketing purposes even if you have given consent.

· We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. We will not process your information and data without your express consent.

· The right to ask us for access to the data we hold about you (see below)

· The right to ask us to rectify any data that we hold about you that is inaccurate or incomplete;

· The right to ask us to delete your data in certain circumstances;

· The right to ask us to restrict our processing of your data in certain circumstances;

· The right to object to our processing of your data in certain circumstances;

· You have the right not to be subject to a decision based solely on automated processing. This includes decisions based on profiling. If you choose to exercise this right, then you will no longer receive communication based on any automated processing. This may include offers based on customer purchase history.

· Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check those policies before you submit any personal data to those websites.

· You can contact us at any time in relation to your Privacy rights by.

ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

You can exercise any of the rights set out above, free of charge, by emailing us at customerservices@esgltd.com or writing to us at Customer Services Department, Eurosonic Group Limited of Brightgate House, 1 Brightgate Way, Manchester M32 0TB

In respect of certain of the rights referred to above, your right may be qualified by the GDPR (which we will discuss with you following your request) or we may need more information from you, which we will ask you for following your request. We may ask you to provide further information in order to confirm your identity. Please also note that if you submit unfounded or excessive (for example repetitive) requests to exercise any of these rights, we reserve the right to make a reasonable charge for providing the requested information or taking the requested action, or to decline your request.

CHANGES TO OUR PRIVACY POLICY
Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

CONTACT
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to customerservices@esgltd.com or (by post) to Customer Services, Eurosonic Group Limited, Brightgate House, 1 Brightgate Way, Manchester M32 0TB.